Return Policy

At Mystique Belle, we value customer satisfaction and strive to provide you with a positive shopping experience. If, for any reason, you are not content with your purchase, we offer a return policy to assist you.

Terms and Conditions

 

Return Period

You have 14 days from the date of receipt to initiate a return request.

Product Condition

Returned products must be unworn, undamaged, and in the original packaging. We reserve the right to refuse returned items if they do not meet these conditions.

Return Process

To initiate a return request, please contact us via info@mystiquebellejuwelry.com  Provide your name, order number, and the reason for the return. We will then provide you with instructions on the return process.

Return Shipping Costs

The costs for returning a product are the responsibility of the customer, unless the product is defective or damaged upon receipt.

Refund/Processing

Upon receiving and inspecting the returned product, we will send you a confirmation. The refund will be processed within 14 days using the same method as the original payment. The refund will not include any delivery fees you have paid.

Exceptions

Personalized and custom-made items are not eligible for return unless they are defective or do not meet specifications.

Hygiene Note

For hygiene reasons, earrings cannot be returned. We appreciate your understanding.

This return policy applies to online purchases from Mystique Belle. We reserve the right to change this policy at any time. Feel free to reach out to us for any inquiries or concerns

Thank you for shopping at Mystique Belle!